Microsoft Dynamics 365 Administrator

Microsoft Dynamics 365 Administrator

Job Summary:

We are seeking a skilled Microsoft Dynamics 365 Administrator to manage and maintain our Dynamics 365 environment. The ideal candidate will have hands-on experience in administering Dynamics 365, ensuring system performance, security, and reliability. This role requires a proactive individual with strong technical skills, attention to detail, and the ability to support end-users effectively.

Key Responsibilities:

1. System Administration:
   1. Manage and maintain Dynamics 365 environments, including production, sandbox, and development instances.
   1. Configure and manage user roles, security permissions, and access controls.
   1. Monitor system performance, troubleshoot issues, and implement optimizations.
   1. Perform regular updates, patches, and upgrades to Dynamics 365.
2. User Support and Training:
   1. Provide technical support to end-users, resolving issues related to Dynamics 365 functionality.
   1. Conduct training sessions and create user guides to improve system adoption and efficiency.
   1. Act as the primary point of contact for Dynamics 365-related queries and support requests.

• Configuration and Customization:
  • Configure Dynamics 365 modules (e.g., Sales, Customer Service, Marketing, Finance, Supply Chain) to meet business needs.
  • Customize dashboards, forms, views, and workflows to enhance user experience.
  • Manage data imports, exports, and migrations using tools like Data Import Wizard or third-party solutions.
• Security and Compliance:
  • Implement and enforce security policies to protect sensitive data within Dynamics 365.
  • Conduct regular security audits and vulnerability assessments.
  • Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, SOX).
• Integration and Automation:
  • Configure and manage integrations between Dynamics 365 and other systems (e.g., Power Platform, Azure, third-party applications).
  • Develop and maintain automated workflows using Power Automate (formerly Microsoft Flow).
  • Troubleshoot and resolve integration issues.
• Documentation and Reporting:
  • Maintain detailed documentation of system configurations, processes, and procedures.
  • Generate and analyze reports on system performance, usage, and incidents.
  • Develop and update disaster recovery and business continuity plans for Dynamics 365.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
  • 3+ years of experience as a Dynamics 365 Administrator or in a similar role.
  • Hands-on experience with Dynamics 365 configuration, customization, and administration.
  • Familiarity with Power Platform (Power Apps, Power Automate, Power BI) is a plus.
  • Experience with data migrations, integrations, and troubleshooting.
• Technical Skills:
  • Proficiency in Dynamics 365 administration tools and features.
  • Knowledge of security best practices and compliance requirements.
  • Familiarity with Azure services, SQL Server, and APIs.
  • Basic understanding of programming languages (e.g., JavaScript, C#) is a plus.
• Certifications (Preferred):
  • Microsoft Certified: Dynamics 365 Fundamentals (MB-901).
  • Microsoft Certified: Power Platform Fundamentals (PL-900).
  • Microsoft Certified: Dynamics 365 Administrator (MB-210, MB-220, or MB-230).
• Soft Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.

Work Environment:

• Location: Dubai, United Arab Emirates
• Travel:  Need to relocate to Dubai

Why Join Us?

• Opportunity to work with cutting-edge Microsoft technologies.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.

If you are passionate about Microsoft Dynamics 365 and have a proven track record in system administration, we encourage you to APPLY NOW and become a key player in our team!